25 Customer Service & Support Roles in Egypt — June 2026

Customer service and support is one of Egypt's largest single hiring categories — multinational outsourcing operations, telecom customer-care centres, fintech support teams, and a growing customer-experience layer at e-commerce employers all hire at scale here. This round-up pulls 25 active customer-service, support, and experience roles open right now on Take-Off Egypt.

The hiring spans 13 employer brands in this set: large outsourcing operations (Sutherland, ETISAL), e-commerce and quick-commerce (Amazon), fintech (geidea), and FMCG (Henkel). Most roles are Cairo or Al Jizah-based, with a few governorate-tagged positions for distributed support centres.

What employers screen on for entry-level support: English level (often a language test), basic typing and CRM aptitude, and an explicit comfort with shift-based work — overnight and weekend shifts are part of the offer for many B2C support roles. For customer-experience and customer-success roles at a senior level, employers want a track record of reducing churn, owning an NPS or CSAT programme, or running cross-functional projects with product and operations teams.

1. D2AS Outreach Specialist, Customer Success and Outreach (FR) at Amazon — Cairo
2. English Chat & Email - customer support at ETISAL International Group — Cairo
3. Customer Service English Speakers at ETISAL International Group — Cairo
4. Customer Success Intern at geidea — Cairo
5. Customer Support Specialist - Turkish Speaker at Henkel
6. Customer Service Agent at Sutherland — Cairo
7. Customer Service Executive at Regus — Cairo
8. Customer Service (Technical Support) / English Account at ETISAL International Group — Cairo
9. Bilingual Customer Support UAE Project at ETISAL International Group — Cairo
10. Customer Service Representative at Sutherland — Cairo
11. Call Center Customer Service Representative at Sutherland — Cairo
12. Customer Service Associate at Sutherland — Cairo
13. Customer support agent - Chat & Email at ETISAL International Group — Cairo
14. Customer Service Consultant BES at Bupa UK — Cairo
15. Customer Support Agent (Technical English Account) at ETISAL International Group — Cairo
16. Customer Support Specialist at inDrive — Cairo
17. English Customer Support Agents at ETISAL International Group — Cairo
18. Technical Customer Service / English Account at ETISAL International Group — Cairo
19. Service Associate, CCU.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP at Mashreq Corporate & Investment Banking Group
20. Customer Success Manager - Cloud at IBM — Cairo
21. Service Associate, CCU.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP at Mashreq
22. Customer Service l CRC Coffee Specialist at Nestlé — Cairo
23. Authorization Officer.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP at Mashreq
24. Customer Success Specialist at BasharSoft — Cairo
25. Customer Service Agents at Sutherland — Cairo

Each listing below links to the employer's application channel through Take-Off Egypt. For entry-level support roles, hiring tends to move quickly — most employers run a structured assessment within a week of application.

Browse all opportunities on Take-Off →