Account Manager (Logistics Field)

Bosta · Cairo, Egypt · Posted 2026-06-02

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.What will you do?Be the primary point of contact and build long-term relationships with clients.Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings.Develop a trusted advisor relationship with key accounts, client stakeholders.Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives.Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecast and track key account metrics/goals.Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.Monitor and analyze customer’s usage of our service.Liaise between the customer and internal teams.Job Code: Incremental 2026COMM-083 Who are you?At least 6 months within the same role at Bosta.Quality score/KPIs: 85% and above during the last 6 months.No prior warnings.

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About Bosta

Transportation, Logistics, Supply Chain and Storage

Bosta is a leading logistics-tech company founded in Egypt with the aim to expand and empower the logistics industry in the whole region.

What you should know

  • 20 Million Shipments: Has successfully delivered over 20 million shipments since its inception
  • Largest automated sorting center: 300M EGP invested in automation infrastructure launching the largest automated sorting center in the Middle East
  • Regional Market Leader: Serves more than 25,000 businesses across Egypt and Saudi Arabia

How they work

  • Integrity — We act with honesty and transparency, always doing what’s right.
  • Impact — We focus on work that creates meaningful, measurable value.

Recent update

Bosta officially launches its large-scale automated sorting facility. Bosta officially launched its automated sorting facility, marking a new chapter in how technology and automation can scale logistics and enable the next wave of e-commerce growth. We were honored by the attendance of Dr…

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