FACTORY MENA · Al Jizah, Egypt · Posted 2026-05-10
Company DescriptionFactory MENA is revolutionizing the supply chain for local brands by connecting visionaries with vetted manufacturers. With a rigorous Vetting Standard, only the top 10% of factories qualify to join our platform, ensuring transparency, quality, and efficiency in every step of the production process. From sampling to mass production, we empower brands with trustworthy manufacturing partners that deliver high-end finishes. Based in Egypt, we specialize in helping businesses launch their first collections or scale to thousands of units with confidence and ease.Job Details• Job Title: Account Manager & Sales – Factory Partnerships (Supplier Success)• Department: Supplier Sales & Success • Reports To: Supplier Success Lead / CCO • Location: Cairo (Hybrid/On-site)• Type: Full-timeAbout the RoleThe Account Manager – Factory Partnerships is responsible for Acquiring , identifying, onboarding, and managing relationships with manufacturing factories across Egypt and MENA. This role ensures factories are verified, compliant, activated on the FactoryMena platform, and listed with professional storefronts and product catalogs.Key Responsibilities• Scan the market and identify high-potential factories by category and region.• Build and maintain a structured database of factories (contacts, category, location, production capability).• Contact factories through calls, WhatsApp, email, and visits when needed.• Qualify factories based on readiness (MOQ, capacity, responsiveness, product quality, export ability).• Manage the full onboarding process from agreement signing to platform activation.• Collect and verify required legal documents (factory license, ID, banking details, agreements).• Coordinate factory storefront creation and product listing uploads.• Ensure product listings meet FactoryMena standards (accurate specs, clear descriptions, correct categories).• Follow up on missing information and ensure full completion with zero errors.• Maintain long-term relationships with factories and ensure continuous engagement.• Support factories in profile updates, listing improvements, and responding to buyer inquiries.• Track onboarding and supplier activation performance and provide weekly progress reports.Requirements• 2-3 years experience in account management, supplier management or sales• Strong communication and negotiation skills.• Strong follow-up and relationship-building ability.• Experience in e-commerce, sourcing, manufacturing, or supply chain.• Highly organized and detail-oriented.• Comfortable working with manufacturers and industrial businesses.• Strong Excel / Google Sheets skills.• Arabic is required.• English is a must.Nice to Have• Understanding of factory operations (MOQ, capacity, lead time, compliance).• Own car / driving license.