The After Sales Support – Policy Administrator role requires managing a dynamic workload while overseeing a portfolio of Corporate Clients. This position offers candidates the chance to represent our company, collaborating with colleagues to surpass client and broker expectations in contract administration and renewalKey Responsibilities/What You DoProviding administrative support in a customer-focused environmentDemonstrating strong proficiency in Microsoft Office (Word & Excel)Thriving in high-pressure situations with tight deadlinesMaintaining exceptional attention to detailManaging time efficientlyExhibiting excellent verbal and written communication skillsCollaborating effectively as a team playerShowing flexibility and prioritizing tasks adeptlyTaking initiative with a proactive, solution-oriented approachPerforming well under pressureKey Requirements/What You BringBachelor's Degree with a mandatory medical backgroundInsurance experience is advantageousStrong teamwork and communication abilitiesWillingness to adapt and learn new skillsResponding to over 40 emails daily within a 24-hour SLAServing as the primary contact for assigned group schemes, Sales Managers, and brokersBuilding and maintaining positive, professional relationships with internal and external clientsCommunicating clearly and courteously in all interactionsFostering a cooperative and supportive work atmosphereManaging policy administration for small to large corporate clientsAdhering to company policies on anti-corruption, fraud prevention, complaints handling, and data protectionStriving for first-time resolution in email and phone communicationsEffectively managing markets according to team objectives.Key Benefits/What We OfferOur employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group