Assistant Housekeeping Manager

Marom Hotels · Bur Sa'id, Egypt · Posted 2026-06-15

Company Description Marom Hotels is a hospitality management company dedicated to setting new benchmarks in hotel, resort, and serviced residence operations. Drawing on the rich cultural heritage and contemporary sophistication of Egypt, the company focuses on delivering consistently high service standards. Marom Hotels combines world-class quality with the warmth and authenticity of Egyptian hospitality to create memorable guest experiences. Team members join a professional environment that values excellence, cultural pride, and guest-centric service. The company offers opportunities to grow within a dynamic and service-driven organization.Role Description This is a full-time, on-site Assistant Housekeeping Manager role based at the Portsaid Port Police Department. The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily housekeeping operations, ensuring that guest rooms, public areas, and back-of-house spaces are clean, safe, and well-maintained. Responsibilities include supervising room attendants and housekeeping staff, coordinating cleaning schedules, monitoring quality standards, and ensuring adherence to health, safety, and hygiene regulations. The role involves assisting with inventory control for linens, cleaning supplies, and equipment, as well as coordinating with the laundry team to maintain adequate stock and timely service. The Assistant Housekeeping Manager also supports staff training, participates in hiring and onboarding processes, addresses guest requests and feedback promptly, and collaborates with other departments to ensure a smooth and efficient operation.Qualifications Strong supervisory skills, including team coordination, task delegation, and performance monitoring.Hands-on knowledge of housekeeping operations, including room cleaning standards, public area upkeep, and laundry procedures.Proven customer service skills with the ability to handle guest requests, concerns, and feedback professionally.Effective communication skills for interacting with team members, management, and other departments.Experience supporting hiring, onboarding, and training of housekeeping staff.Previous experience in housekeeping or hospitality operations, preferably in a supervisory or team lead role.Familiarity with health, safety, and hygiene standards within a hotel or similar environment.Strong attention to detail, organizational skills, and ability to manage multiple tasks in a fast-paced setting.Flexibility to work shifts, weekends, and holidays as required by hotel operations.High school diploma or equivalent; a hospitality-related qualification or housekeeping certification is an advantage.

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