Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionRole SummaryThe Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.Key ResponsibilitiesTeam LeadershipLead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.Manage performance, KPIs, and SLA delivery across all regions.Onboarding OperationsEnsure fast and accurate activation of new partners.Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.Restaurant OperationsGuarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.Improve NPS and activation quality.Inventory ManagementManage tablet and SIM card stock, allocation, contracts, and GSM invoices.Oversee end-of-deal collection and reduce faulty stock issues.Admin Account ManagementOversee administrative requests: replacements, terminations, new contracts, annexes, bank updatesSupport Account Managers teams with accurate and timely backend operations.Operational ExcellenceStandardize SOPs and centralize processes across markets.Lead improvement projects on vendor incubation, reachability, churn validation, price disparityEnsure strong cross-functional alignment with logistics, finance, sales, and training.Requirements5+ years of experience in Sales Ops, Vendor Ops, or similar.Strong people management skills with experience leading large teams.Excellent analytical, problem-solving, and process improvement capabilities.Ability to manage high-volume operations in a fast-paced environment.