Associate Manager, Employee Experience - Egypt.Egypt- TA&EE - Employee Experience.People & Intellectual Capital Group-MBEGP

Job PurposeResponsible for onboarding and off-boarding processes with a focus on continuous improvement and digital transformation. Act as a strategic partner to HR and business leaders to embed a culture of employee centricity and operational excellence.Responsible for recording and maintaining data on Mashreq HRMS and all HR OPS. Responsible for initiatives to improve employee engagement, onboarding, and off boarding processes aligned with organizational culture and business goals.Key Result AreasHR Help Desk: Responsible for managing the employee experience, First/Single point of contact for all HR related queries. Policy/process guidance responsible for responding to all employee queries/concerns addressed to the employee experience. Analyze the call flow to identify/highlight areas of concern and assist in finding possible ways of reducing them.HRMS Management Primarily responsible for the creation of employee profiles, jobs & organization linkage. Maintenance of HRMS – New Joiners, Transfers, Promotions, Increments, resignations etc.Other Responsibilities Employee Insurance: Maintaining MIS, Card Issuance for employee and dependents. Act as “maker” for staff OD facility management on Flex-cube. Act as “Maker” for the payroll process. Responsible for all onboarding/off boarding process. Handling all the governmental relations (Social insurance, taxation, etc...) Responsible for the employee confirmations & annual contracts renewal. Managing the outsource agency and all personnel activities related. Investigating and resolving employee relations disputes. Responsible for the Custody and reconciliation of staff files. Maintain high-quality, timely reporting and strengthen employee support processes. Regularly test and review the RCSA.