B2B Ecommerce Operations Manager

Raya Holding for Financial Investments · Cairo, Egypt · Posted 2022-01-25

Establish and lead the development of Raya Distribution mobile application’s digital acquisition including building the roadmap, defining tactics, overseeing execution, budget management and reporting resultsBuild and execute a data-driven roadmap to scale and optimize the media portfolio through iterative testing across all acquisition touchpointsMainly responsible for customer acquisition via all online channels supporting electronics distribution Manage a number of related work streams to achieve desired business results, planned profitability levels, quality standards, and highest-level customer satisfactionOwn the digital customer acquisition strategy and a growing customer baseDefine and implement acquisition and growth strategy across all distribution digital channelsExploring opportunities on marketplaces and other acquisition channelsResponsible for the growth of digital sales and digital service adoption Responsible for the onboarding of new products and self-service flows on the eCommerce and App/Web Portal platforms, supporting and influencing digital marketing campaigns and offers, improving online journeys to increase conversions, and undertaking test and development efforts to enhance capabilities and improve platform reliability and performanceSkillsOutstanding analytical, organizational, communication & presentation skills, and the ability to balance multiple prioritiesOperations and ecommerce experienceHands on growth/digital acquisition experience at a high-growth, direct-to-consumer brandSolution-oriented, highly-motivated and proactive self-starter7-10 years of proven track record as a Digital channel owner with extensive experience in B2B project management

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