Job description:Ensure client customers are consistently satisfied with our products and services, resolving escalated issues to maintain strong relationships. Achieve revenue-based quotas through successful management of client accounts, supporting processes that meet operational needs and drive growth objectives. Evaluate the client's/customers’ needs and propose impactful solutions that address their key challenges. As the single point of contact for key client customers, coordinate the work of client service teams to deliver seamless and effective support. Utilize data to successfully remediate customer concerns and overcome roadblocks, directly impacting their satisfaction. Manage external competitive pressures and effectively handle objections, showcasing strategic thinking and communication skills. Work with multiple stakeholders, building effective relationships with decision-makers at all levels to achieve collaborative success. Take responsibility for managing your sales territory and achieving monthly quotas, demonstrating ownership and a drive for results. Skillfully negotiate in tough situations, securing positive outcomes and strengthening client partnerships. Identify potential risks and barriers to success, developing proactive contingency plans to ensure continued progress. Identify compelling opportunities to offer additional products or services, driving value for our clients and contributing to our growth. Leverage your expertise to provide valuable consultative support, guiding clients towards the best solutions for their needs. May attend vendor and/or external events, representing our company and expanding your industry network. Provide mentoring and guidance to more junior staff, sharing your knowledge and contributing to team development. Use data to help influence the buying or renewal process, playing a key role in securing successful outcomes