Our partner, a global professional services firm is looking for a Business Operations Automation Specialist to support the streamlining and automation of internal business processes across multiple departments. This is a fully remote role focused on process improvement rather than deep technical development. The successful candidate will work closely with employees and department leads to identify operational pain points and translate them into efficient automated solutions.This is a 6-month contract that can be renewed depending on performance.About the RoleKey ResponsibilitiesConduct process discovery sessions and workshops to identify inefficiencies and manual pain points across departments.Document current (“as-is”) and future (“to-be”) processes and prioritize high-impact automation opportunities.Design, build, test, and deploy automated workflows using Microsoft Power Automate or other tools, including cloud flows, desktop flows, and integrations with Microsoft 365 tools (SharePoint, Teams, Outlook, Excel, etc.).Translate employee feedback and business requirements into practical, maintainable automation solutions.Support change management and user adoption by training teams and addressing concerns related to new automated processes.Monitor, optimize, and maintain existing automations to ensure reliability and continuous improvement.Collaborate effectively with stakeholders across different functions and levels of seniority.Requirements4–8 years of experience in Business Operations, Process Improvement, Business Analysis, or Shared Services.Hands-on experience building and managing workflows with Microsoft Power Automate, n8n, or similar tools (strong practical knowledge is essential).Excellent ability to facilitate discussions, gather requirements from non-technical users, and convert operational pain points into automated solutions.Strong communication and interpersonal skills with the ability to engage effectively with diverse teams.Solid understanding of business processes in complex organizational environments.Familiarity with the Microsoft 365 ecosystem (SharePoint, Teams, Power Apps, or Power BI) is a significant advantage.Up to date on the latest AI Tools and LLMs is required.Bachelor’s degree in Business, Operations, Management, or a related field is preferred.