Business Operations Administrator

Business Operations AdministratorLocation: EgyptContract Type: Fixed Term ContractPay Grade: 4Closing date: 30th June 2026 at 21:59 IST TimeRequirements: You must have the legal right to work in Egypt at the time of application. We are unable to support with visa sponsorship and relocation.Role purpose – The job:Each Business Operations Administrator may undertake one or more of the following areas of work according to his or her competency and experience, and to the business needMain accountabilities:Suppliers and ServicesSupport country procurement of equipment and consumables with the support of procurement team (Marketplace). Prepare request for quotations and create procurement requests on system.Monitor contractor’s performance including delivery, receipt, warranty, damages, and insurance. report vendors review, and evaluations to business operations manager.Coordinating mobile services with the service provider, maintain phones inventory, and process/monitor the bills.ComplianceApply Health and Safety regulations in cooperation with the Security Manager.Update contracts register, and manage offsite information storage as per information retention and disposal requirements.Follow Financial Control Compliance Framework (FCCF) in all financial and procurement processes.Apply Child Protection regulations in all related activities.Support the environment framework by ensuring premises and activities uphold best environmental practiceEstates/facilities ManagementFollow up on facilities services including hard (building maintenance, electricity, HVAC, etc), and soft services (cleaning, catering, transportation, etc) in 4 British Council branches in Egypt.Contribute in supervising the contractors work on premises renovation projects including technical and financial aspects.Maintain operational condition of office furniture and equipment, recommend replacements and disposals to the business operations manager.Update office inventory of onsite assets & work of Art, their procurement, maintenance and disposal in accordance with policies and proceduresOversee security supervisors and perform regular checks on security systems.UK appointed staff accommodationEnsure the British Council accommodation policy is applied when looking foraccommodation for new staff arriving to EgyptReview and update a record of reputable agents and review the agreements with these agents and ensure that they follow our requirementsNegotiate the rent fees, check contracts clauses, terms and conditions, and ensure that all ownership papers are checked by our lawyer before signing the lease with the landlord.Arrange moving of staff’s stuff securely and in co-operation with HR team.Organize utilities, facilities, inventory, and regular maintenance of all apartments in a timely manner.General AdministrationFollow up on the process of VISA/residence/passport requests/renewals for non-Egyptian staff with the Embassy and Egyptian authoritiesSupervise operation of office cars including insurance, licensing, maintenance, schedules, and drivers.Handle customs clearance where applicable.Supervise mail and shipment services through courier service providers.Provide logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.Handle cash paid to authorities for deposits, fines, fees, etc.Handle and follow up requests and formalities with local governmental entities.Managing self & othersManage recruitment, leaves, and development of a small team of business operations assistants.Review the performance of the assistants on a quarterly basisSets tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services.Monitors task completion to agreed quality and time standards.Requirements of the role:Minimum/ essentialEnglish at Proficiency Level B2Fluent written and spoken ArabicWork experience in a similar roleHands-on experience in using Word, Excel, and PowerPoint.At least three years’ experience in a similar role. Proven track record in general office administration.Experience working in a multi-cultural organisation in an international contextStrong organisational skills with the ability to prioritise tasks and meet deadlinesAbility to build effective relationships with employees and management to achieve the delivery of high quality and effective professional servicesAwareness of different governmental authorities and processes that are related to job scope of workStrong administrative experience with the ability to interpret and follow organisational policy and practices.Working in both public, not for profit and private sector organisationsExperience of working in a matrix management structure.