Common duties and responsibilities:Answering inbound callsEvaluating problems and complaints of the callersProviding proper solutions and responding to the needs of customers.Selling and giving information on the products or services that e& Egypt gives to the customers University Degree is a must preferable in business administration, commerce or PR.Area of experience: Customer Care/Contact centerGood in Arabic & English (Reading, Writing & Oral)very good computer skillsVery good communication skills