Call Center Agent English B1+

Etisalat Egypt · Cairo, Egypt · Posted 2026-04-20

We are looking for a Call Center Agent to join our team. The candidate will be responsible for handling customer calls, answering inquiries, and providing support in a professional way.Responsibilities:Answer incoming calls from customersRespond to customer questions and requestsProvide accurate information about products or servicesHandle customer complaints in a polite wayRecord customer data in the systemWorking Conditions:Rotational shifts2 days off per week Requirements:English level B1+Good communication skillsAbility to work under pressureBasic computer skillsPrevious experience is a plus (not required)

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