Handle incoming and outgoing customer inquiries, resolve complaints, provide accurate information about products or services, and ensure high customer satisfaction. maintain proper documentation of customer interactions, managing customer accounts, and collaborating with team members to improve service quality and efficiency. - Syrian & Jordian accent is a mustStrong skills in Customer Support and providing excellent Customer ServiceEffective Communication skills and experience in Contact CentersProficiency in Computer Literacy and familiarity with relevant tools and systemsAbility to problem-solve, multitask, and work efficiently in a fast-paced environmentFluency in Arabic is required; proficiency in additional languages is a plusPrior experience in a call center or customer service role is an advantageHigh school diploma or equivalent; additional certifications in customer service are a plusWorking days: 5 days - Two Rotational days offWorking hours: 8 hours Rotational