Call Center Agent

Qawafil For Real Estate Investment · Cairo, Egypt · Posted 2026-03-29

Key Responsibilities:Engage with Excellence: Master the art of outbound calls, initiating contact with potential and existing customers with confidence and professionalism.Deliver Unforgettable Customer Care: Provide unparalleled customer service and customer support, addressing inquiries, offering solutions, and ensuring every interaction leaves a positive impression.Drive Success with Telesales: Utilize your persuasive skills in Telesales and Outbound Sales to introduce products/services, meet sales objectives, and contribute to our ambitious growth targets.Accurate Record Keeping: Meticulously document all interactions and update customer information within our CRM software, ensuring data integrity.Problem Solver Extraordinaire: Proactively identify customer needs and pain points, providing effective and efficient resolutions. Graduate (not a student).Minimum 6 months experience in Call Center (any field).Sales or telesales experience is a plus.Strong communication and persuasion skills.Ability to handle customers professionally.Basic computer skills.

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