Call Center Agents / Customer Service Representative Arabic Speaker

Candidates should have strong spoken & written communication skills in both Arabic & EnglishAbility to handle calls, chats and emails in a professional manner.Follow up on open cases and see them to closures.Escalate necessary cases to respective teams as and when needed.Willingness to work in shifts as this will be 24 * 7 operations.Minimum 1 year call center experience needed.Candidates who are available to start immediately will be considered.Salary is EGP 13000 Fixed + EGP 3500 Performance Based Incentives + 850 as Internet Allowance and 1650 as Medical Insurance.Job location - Egypt. This will be WFH for now but will move to office soon.Candidate should have a Windows 10 or above Laptop & a headset along with Good Internet Connection.Salary is in Egyptian Pounds.