Call Center Customer Service Representative

Call Center Agent – Big Scrappers EgyptLocation📍 Galleria 40, Sheikh Zayed, Egypt📍 Giza, Egypt🚀 Join one of Egypt’s fastest-growing recycling and sustainability companies and become the voice of Big Scrappers.What You’ll DoHandle inbound and outbound customer callsFollow up on missed calls and customer inquiriesSchedule and confirm collection requestsProvide exceptional customer support and resolve issues professionallyUpdate customer records, CRM systems, and call logsCoordinate with operations and logistics teams to ensure smooth service deliveryWhat We’re Looking For✅ Excellent communication and interpersonal skills✅ Fluent Arabic and good English communication skills✅ Previous customer service or call center experience is an advantage✅ Positive attitude, strong work ethic, and problem-solving mindset✅ Ability to work in a fast-paced environment✅ Comfortable using CRM systems and digital tools✅ Must be willing to work on-site at our office in Galleria 40, Sheikh ZayedWhy Join Big Scrappers?♻️ Be part of a company creating real environmental impact📈 Excellent career growth and development opportunities💼 Dynamic, ambitious, and supportive team environment💰 Competitive salary package🌍 Work with one of Egypt’s most innovative recycling and circular economy companiesLocation📍 Galleria 40, Sheikh Zayed, Egypt📍 Giza, Sheikh Zayed, EgyptPlease note: This is an on-site position. Candidates must be willing and able to work from our Sheikh Zayed office.Apply NowReady to make an impact while building your career?📧 Send your CV and join the Big Scrappers success story.