- Data input – Performing all incoming maintenance requests accurately.- Perform the daily maintenance activities in line with policies and procedures.- Performance all maintenance activities illustrated in the Cards Ops. SOPS within the established turnaround time, example:Card CancellationsAddress ChangeCard Renewals.Card ReplacementsAuto Payment InstructionsRe-ageing etc..- Responsible for consistently meeting the service standards and indicators for the Unit.- Assist in managing and fulfilling maintenance related projects / assignments.- Perform any other duties / responsibilities that are consistent with the employee role and assigned by the management.- Demonstrate sprit of team work and effort.- Strive to deliver superior service to meet and exceed expectations.