Cash Collection Specialist (limited full-time)

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Limited full-time positionRole OverviewAs a Cash Collections Specialist for Egypt, you will be responsible for the proactive management of a diverse and demanding customer portfolio within the Egyptian market. Your primary goal is to ensure timely collection of outstanding receivables while maintaining strong relationships with both internal and external stakeholders.This role operates in an international environment and requires excellent communication skills, strong financial understanding, strategic and critical thinking, effective time management and prioritization skills, as well as the ability to collaborate across multiple functions. What You’ll Do:• Perform end-to-end collection activities for Egypt volume customers.• Actively manage open receivables to support and improve overall SAP cash flow.• Collaborate daily with internal stakeholders such as Commercial Teams, Billing, Sales, Controlling, and other supporting functions.• Investigate and resolve billing, contractual, and payment discrepancies to ensure timely settlements.• Identify potential payment risks and escalate issues proactively to management when required.• Monitor and achieve Cash Collection KPIs, contributing to continuous process improvement and implementation initiatives. What You Bring:• Fluent English, with basic to advanced knowledge of Arabic considered a strong advantage.• Financial or accounting background; prior experience with international customers is a plus.• Solid working knowledge of MS Office tools, especially Excel (basic formulas and data handling), Outlook, and related applications.• Strong communication, negotiation, and relationship-building skills.• A solution-oriented, self-driven mindset with the ability to manage priorities in a dynamic environment.• Openness to change, agility, and resilience in day-to-day operations.• Motivation to learn, grow, and develop within a global finance organization.• A collaborative team player who values knowledge sharing and teamwork. Meet Your TeamThe Cash Collections Global Volume Customers (GVC) – Europe & Africa Team operates on a global scale, supporting the collection of company receivables across Europe and Africa.The team’s core mission is to continuously reduce DSO while ensuring strong customer relationships and efficient, standardized collection processes.As part of the Egypt scope, you will contribute directly to regional and global financial performance.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 455563 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid