Etisalat UAE is immediately hiring Graduates ONLY for a Back Office (Chat/E-mail) vacancyOutgoing calls to clientsResponse to clients requests via chat and emailResponding to customer’s inquiresManagement and resolve customer complaintsIdentifying and escalate issues to supervisorsProviding product and service information to customersResearching required information using available resourcesAdhering to defined procedures, standards and performance expectations Graduate/Males ONLYNo StudentsFlexible with rotational shiftsExcellent to Fluent EnglishMust be okay with the Location of the job as (No Transportation)