Nowlun, the first digital freight forwarder in the MENA region, is pioneering a new era in logistics by delivering instant, transparent, and competitive solutions in cold chain and ocean freight. Our commitment to innovation and excellence ensures the safe and efficient transportation of temperature-sensitive goods across the supply chain.As we expand our capabilities, we are looking for a Cold Chain Solutions Operation Manager to oversee and enhance our cold chain logistics operations. This role is vital in ensuring that our clients receive the highest level of service and that their products are handled with the utmost care.ResponsibilitiesManage and oversee the daily operations of our cold chain logistics services to ensure efficiency and compliance with industry regulationsDevelop and implement strategies to improve operational processes in cold chain managementCollaborate with cross-functional teams to coordinate resources, align objectives, and meet customer requirements effectivelyMonitor and analyze cold chain performance metrics to identify opportunities for improvementImplement best practices in handling, transportation, and storage of temperature-sensitive goodsEnsure that all cold chain operations are compliant with health and safety standardsMaintain strong relationships with clients, ensuring their logistics needs are understood and metTrain and mentor team members on cold chain logistics best practices and operational proceduresStay updated on industry trends and technological advancements relevant to cold chain logisticsRequirementsMinimum 5 years of experience in logistics operations, with a focus on cold chain management preferredStrong understanding of temperature-controlled logistics and relevant regulationsExperience in managing teams and leading cross-functional initiativesExcellent problem-solving skills and the ability to think strategicallyProficient in logistics management software and data analysis toolsStrong communication and interpersonal skills for effective collaborationBachelor's degree in Logistics, Supply Chain Management, or a related field is preferredBenefitsJoin a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excelMonthly CommissionCompany Stock Options (we hire partners)Private Health InsuranceChannel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored regionEmbrace opportunities to learn, grow, and expand your skills every single day