Represent the company in a professional and a qualified mannerHandle inbound calls for the companyFollowing up complicated customer calls when requiredKeep records of all incoming calls and inquires on the company's databaseIdentify customers' needs and direct them to the concerned partiesConducting different surveys on customers' satisfactionManage customers' complaints and directs them to the concerned partiesSocial Media Moderating. RequirementsBachelor degree in any field1-2 years of experience in a call center or customer supportStrong phone and verbal communication skills Very good written and spoken English Active listening and patienceFamiliarity with CRM systems and practicesCustomer oriented
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Nawy is a proptech platform simplifying real estate buying in Egypt through data, technology, and end-to-end advisory services.
What you should know
100+ Real Estate Developers: Nawy works with 100+ developers across Egypt's real estate market.
Not just a platform!: Nawy offers multiple products like Nawy Now, Nawy Shares, and Nawy Unlocked, evolving beyond listings into a full-stack real estate solutions provider.
100% Real Transparency: Nawy was built to solve the lack of transparency in real estate buying.
How they work
Customer-first mindset — Simplifying complex decisions for buyers is at the core of everything.
Ownership — Teams are expected to take responsibility and drive outcomes.
Recent update
Nawy Shares is the first digital real estate platform in Egypt to formally begin the process of transitioning to a regulated investment model.. Following an announcement by the Financial Regulatory Authority FRA, we are proud to confirm that Nawy Shares is the first digital real estate platform in Egypt to formally begin the process of transitioning to a regulat…