Credit & Collection Specialist

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.Position SummaryThe Credit & Collection Specialist is responsible for managing client payment follow-ups, preventing write-offs, and supporting revenue recovery across the Egypt and UAE markets. Working closely with Business Consultants, the role focuses on negotiating payment solutions, reducing financial risk, and driving client reactivation through new contract signings.Key ResponsibilitiesDrive client retention and win-back initiatives by re-engaging written-off and at-risk clients, negotiating commercial solutions, and securing new contracts to maximize customer retention and revenue recovery. Manage client payment follow-ups and partner with Business Consultants from Day 30 onwards to prevent write-offs through effective negotiation and tailored payment solutions.Negotiate and execute settlement agreements and payment plans while ensuring compliance with company policies and maintaining accurate documentation. Monitor high-risk accounts, identify recovery opportunities, and collaborate with Sales, Finance, and Credit Control teams across Egypt and UAE to minimize financial risk. Manage post write-off recovery activities, including client communications, legal settlement coordination, and performance reporting to achieve collection and reactivation targets.Qualifications & ExperienceCompetencies Bachelor's degree in Accounting, Finance, Business Administration, or a related field.3+ years of experience in Credit Control, Collections, Debt Recovery, or a similar role. Experience in collections, debt recovery, or credit control is essential.Strong negotiation, communication, and relationship management skills. Advanced Microsoft Excel skills with strong analytical and reporting capabilities.Our promise to talentAt Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.Property Finder Guiding PrinciplesThink Future FirstData Beats Opinions, Speed Beats PerfectionOptimise for ImpactAct Like An OwnerThe Biggest Risk is Taking no Risk at AllFind Us AtTwitterFacebookInstagramLinkedinGlassdoor