Deliver good, efficient and accurate service quality to achieve the customer expectation.Diagnostics and repairing all problems either Software or Hardware.Check all device problems and fix the device in a short time with high quality according to company policy and procedure.Record all repair processes on the system/document.Making full tests on the devices after fixing.Diagnostics and repairing any symptoms, make analysis of all defects and send it to the technical team.Follow and apply all the repair KPIs, policies and procedures. High follow-up and organizational skills.1-3 years of experience in both software & hardware.Good command of Arabic and English (written, and oral).Good computer skills (esp. MS Office applications). up and organizational skills with the Ability to work under pressure