Customer Experience Intern

MNT-Halan is looking for a customer-focused and enthusiastic Customer Experience Intern to support the Customer Experience team.What You'll Do: Call customers to verify and confirm order details, delivery addresses, and paymenmethods before processing. Cross-check customer information and product selections to ensure accuracy and avoid errors in fulfillment. Maintain a positive and professional tone during calls, ensuring customers feel valued and well-informed.Address any simple questions or concerns customers may have about their orders, products, or delivery timelines. Log call outcomes and update order statuses or customer records in the system promptly and accuratelyWhat We're Looking For:Undergraduate student or fresh graduate in Business Administration, Marketing, Communications, Psychology, Commerce, or any related field.Strong verbal and written communication skills.Customer-centric mindset with a passion for delivering excellent customer experiences.Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.