Customer Service Agents

Medexera · Cairo, Egypt · Posted 2026-05-23

 Now Hiring: Customer Service Agents – Night Shift*  We are currently hiring for multiple roles within our *Customer Service* team, including Frontline, Back Office, and Billing positions.Job Responsibilities*  - Communicate with clients via phone, email, and chat  - Coordinate with internal departments to ensure clients’ needs are handled efficiently  Salary & Benefits*  - 30,000 EGP Gross Salary  - 17,000 EGP Net Salary  - 3,000 EGP Transportation Allowance  - Performance Bonus (simple to achieve and based on daily performance)  - 2 weeks of paid training  - Social and medical insurance  - Gym access  - Clear career path and growth opportunities  - Salary increases:   – 10% after 6 months   – 15% after 1 year  - Bank debit card issued starting from the first month  Working Hours*  - Fixed night shift: 7:00 PM – 4:00 AM  - 5 working days per week (Monday – Friday)  - 2 days off per week  - 1-hour lunch break  Overtime is available for productive employees for additional income.  Interview Location:* Fifth Settlement  Job Location:* Fifth Settlement  Interested candidates should send a 1–2 minute voice note introduction in English *Requirements*  - Egyptian nationals only  - Open to graduates, undergraduates, dropouts, and gap-year candidates  - All universities are accepted  - English proficiency: B2+ to C1- Ability to commit for at least 6 months  

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