Respond to customer inquiries via phone, email, and other communication channels in a timely and professional mannerHandle customer complaints efficiently and provide appropriate solutionsFollow up with customers to ensure satisfaction and service qualityAccurately record and update customer information in the systemCoordinate with internal departments to ensure seamless customer support Relevant educational backgroundExcellent communication and interpersonal skillsProficiency in computer use and Microsoft Office applicationsAbility to work under pressure and manage multiple tasksPrevious experience in customer service is preferredfemales only