Teleperformance Global Services · Cairo, Egypt · Posted 2026-04-26
Company Description Teleperformance Global Services is a global leader in omnichannel customer experience management. With a strong commitment to excellence, the company has a vast presence and offers services tailored to meet client needs. Role Description This is a full-time Customer Service (English Account) role based on-site in New Cairo. The role focuses on providing exceptional support and building strong customer relationships. Key responsibilities include addressing customer queries, resolving issues through multiple communication channels, and maintaining high standards of service and satisfaction. The individual will ensure that every customer interaction is handled professionally while contributing to a positive overall customer experience. Qualifications Experience in Customer Support and Customer Service is a Plus Must be committed with Night shifts Fluent in English B2 level Positive attitude and adaptability in a fast-paced environment Previous experience in a similar customer-facing role is preferred