Customer Service Representative (Billing Specialist)

Role DescriptionThis is a full-time, on-site role based in New Cairo, Egypt. The Customer Service Representative (Billing Specialist) will handle day-to-day billing & charges inquiries at a US Telecommunication account, maintaining customer satisfaction, and delivering exceptional customer experiences.QualificationsFluent in English (B1+ level or higher)Flexible with rotational shiftsGraduates or Dropouts (above 30 yrs)Benefits & SalaryNet salary up to 20K EGP (including KPIs paid in Euro equivalent and 2K overnight allowance)Unlimited Sales Bonus195€ Quarter Bonus (Based on performance) and Profit share (Annual)Internal points system granting vouchers, starting from 8000 EGP up to 20,000 EGP per month. ( based on performance and sales score )Social & Medical Insurance (up to 400,000 EGP per year)Transportation in Cairo & Giza (door-to-door for females after 11 PM)Free gym accessApply Now !