Customer Service Representative (BPO)

Future Group Language Solutions · Cairo, Egypt · Posted 2026-04-27

???? Start Your Career in Customer Service with a Global BPO Leader! At Future Group, we are hiring Customer Care Advisors to join our dynamic team in New Cairo. If you have strong communication skills and a passion for helping others, this is your chance to grow in a professional and fast-paced environment. ???? Salary: Up to 27,000 EGP + Quarterly Commission.???? Job Responsibilities:Handle customer inquiries via calls, chat, or email Resolve customer issues efficiently while ensuring satisfaction Maintain a professional and friendly tone at all times Accurately document interactions using CRM systems Contribute to improving customer experience and processes???? What We’re Looking For:Graduates (Fresh grads are welcome) Minimum 6 months experience in Customer Service or Telesales (preferred) Strong English communication skills (B1+ and higher) Good problem-solving and communication skills Ability to work in a fast-paced environment???? What We OfferCompetitive salary (up to 27K Gross) + bonuses Career growth opportunities Professional and supportive work environment Training and development programs???? Job Details Location: New Cairo (On-site) Working Hours: Rotational shifts Days Off: 2 days off???? Apply now or send me a message for more details!

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