Job Title: Customer Service RepresentativeLocation: New Cairo Employment Type: Full-time Shifts: Night & OvernightAbout the Role:We are looking for enthusiastic and driven individuals to join our team as Sales & Customer Service Representatives. This role combines proactive sales with exceptional customer support to ensure client satisfaction and business growth.Key ResponsibilitiesSales:Identify and engage potential customers through calls, emails, and social media.Present and promote products/services to prospective clients.Achieve and exceed monthly sales targets.Maintain accurate records of sales activities and customer interactions.Customer Service:Handle inbound inquiries and resolve customer issues promptly and professionally.Provide product/service information and assist customers in making informed decisions.Ensure a positive customer experience through effective communication and problem-solving.Escalate complex issues to the appropriate department when necessary.Requirements:Education: Bachelor’s degree or equivalent experience.Experience: Previous experience in sales or customer service is a plus.Skills: Strong communication and negotiation skills.Ability to work under pressure and meet targets.Proficiency in MS Office and CRM tools.Language: Fluency in English (B2-C1)What We Offer:Competitive salary with unlimited sales bonus.Flexible night and overnight shifts.Door-to-door transportation.Career growth opportunities.Modern office located in New Cairo.Supportive and collaborative work environment.