Customer Service Representative

We are hiring Customer Service Representativelocation AlexandriaReal estate experince is a mustKey Responsibilities:- Serve asCustomer Service Representative the first point of contact for customers through phone, email, WhatsApp, and in-person visits.-Provide detailed and accurate information about ongoing and upcoming real estate projects.-Assist customers with inquiries related to property features, availability, pricing, payment plans, and legal documentation.-Handle the clients’ modifications’ requests.Coordinate with internal departments (sales, legal, engineering, etc.) to resolve customer queries efficiently.-Maintain up-to-date knowledge of project details, company policies, and industry trends.-Schedule site visits and coordinate with the sales team to ensure a positive client experience.-Handle complaints or concerns in a professional manner, escalating issues when necessary.-Support client’s post-sale, including documentation, payment schedules, and handover updatesJob RequirementsBachelor’s degree in Business Administration, 3 - 6 years of customer service experience,Strong organizational and time-management skills.Proficiency in Microsoft Office and CRM tools.To apply, please send your CV to "careers@mena-eg.com",and mention Customer Service Representative in the subjectOr via what's app 01281159779