Customer Service Representative

Company Description Samoulla is a growing e-commerce platform committed to delivering reliable products and an exceptional shopping experience. We value collaboration, integrity, and customer satisfaction above all.About the Role We're looking for enthusiastic and motivated individuals to join our customer service team. This is a great opportunity for students and fresh graduates who want to gain real work experience in a fast-growing e-commerce company.No experience required — we'll train you!What You'll DoRespond to customer inquiries via chat, email, or phoneHelp customers track orders, resolve issues, and answer product questionsCoordinate with the operations team to ensure smooth order fulfillmentMaintain a positive, professional attitude with every customerWho We're Looking ForStudents or fresh graduates (any major welcome)Strong communication skills in Arabic and/or EnglishComfortable using a smartphone or laptopReliable, punctual, and eager to learnAvailable for a hybrid schedule in MansouraWhat We OfferHands-on training from day oneFlexible hours suitable for studentsReal experience at a growing tech companyFriendly team environmentHow to Apply: If you're interested, send your CV to samoulla01@gmail.com No cover letter needed — just your CV and we'll get back to you!