Job description:Contact existing customers to offer course renewals and increase conversion ratesFollow up with students, understand their needs, and recommend suitable learning plansProvide consultation and ongoing support throughout the learning journeyMonitor students’ progress and analyze performance to suggest improvementsHandle inquiries, resolve concerns, and ensure high customer satisfactionBuild strong relationships with customers and encourage retention and referralsRequirements:Bachelor’s degreeMinimum 1 year of experience in telesales, sales, or customer serviceStrong communication and interpersonal skillsComfortable working in a target-driven environmentFluent in English (B2–C1 level preferred)Passion for customer experience and education