Customer Service Sales Specialist

51Talk · Cairo, Egypt · Posted 2026-05-01

EA (Telesales / Customer Care Representatives)What You’ll Do:Contact existing customers to promote course renewals and increase conversion ratesFollow up with customers to understand their needs and recommend personalized learning solutionsProvide high-quality support throughout the student journey and handle inquiries professionallyMonitor students’ progress and analyze data to improve learning outcomes and drive renewalsBuild strong relationships with customers to enhance satisfaction and encourage repeat business & referralsRequirements:Minimum 1 year of experience in sales or Customer Service.Strong communication and persuasion skills.Target-driven and comfortable working in a performance-based environment.Motivated to achieve and exceed sales targets with a commission-focused mindset.🕒 Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)📍 Location:https://maps.app.goo.gl/dnpFh1YYFknH2iQG8💼 What We Offer:Basic Salary + Unlimited CommissionPaid TrainingSocial InsuranceMedical Insurance

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