About the Role:We’re looking for a Customer Service Representative who is passionate about helping people and delivering exceptional experiences. You’ll be the first point of contact for our customers, handling inquiries, solving problems, and ensuring satisfaction at every interaction.What You’ll Do:Respond promptly to customer inquiries via phone, email, or chatHandle and resolve complaints in a professional mannerProvide accurate information about products and servicesMaintain detailed and organized records of customer interactionsCollaborate with other departments to ensure customer satisfactionMeet performance targets related to quality, speed, and efficiencyRequirements:Excellent command of English (spoken and written)Strong communication and problem-solving skills6 months of proven experience in CS Ability to multitask and stay calm under pressureBasic computer literacy (MS Office, CRM systems)Bachelor degreeWhat We Offer:Competitive salarySocial and medical insurancePaid training and career development opportunitiesFriendly and supportive work environment24/7 transportation provided