Customer Service Specialist - Chat & Email

Concentrix · Cairo, Egypt · Posted 2026-04-10

Advisor I, Customer Service,This position provides customer service support and resolution of routine problems regarding client's products or services via chat & email channels and inbound calls.Qualifications:Fluent in English (B2 - C1).Excellent phone etiquette and excellent verbal, written, and interpersonal skills.Ability to multi-task, organize, and prioritize work.Flexible with rotational shifts including night and overnight shifts.Ready to start immediately.Benefits:Attractive salary packages.Unlimited sales bonuses.Transportation provided (Door to door for ladies through night and overnight shifts).Social & medical insurance.Paid training.Opportunity to get promoted after 6 months.

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