Customer Service Specialist & Secretary

Are you ready to kickstart your career in a dynamic and supportive environment?4 days a week, 5.30 hours per day. We are thrilled to be seeking two enthusiastic and dedicated individuals to join our vibrant team in Giza, Egypt as a Customer Service and secertary! This is an unparalleled opportunity to be at the heart of our operations, ensuring seamless administrative functions and delivering exceptional customer experiences.Responsibilities:Engage with Customers: Handle inquiries, provide information, resolve issues, and ensure a positive experience for every customer interaction.Administrative Excellence: Manage office correspondence, organize documents, schedule appointments, and maintain meticulous records.Support Operations: data entry in excel sheets, and other administrative tasks to ensure the smooth functioning of daily operations.Communication Hub: Facilitate clear and effective communication internally.Shipping companies: dEaling with shipping companies.Skills & Technologies: excel, emal, whatsapp business, calls.Team & Culture: Join a collaborative and friendly team where your contributions are recognized and valued. We foster an inclusive culture that encourages teamwork, open communication, and mutual support. Be part of a workplace where every day brings new opportunities to learn and excel. Required Skills: Demonstrated proficiency in Microsoft Office, including Microsoft Excel, and exceptional Email Communication. Strong capabilities in Customer Service, Administrative Support, Verbal Communication, Written Communication, Organizational Skills, Time Management, Data Entry, Problem-Solving, and Attention to Detail. Your Interpersonal Skills will shine in this role!Experience: We are looking for candidates with 0-2 years of relevant experience in customer service or administrative roles. This foundational experience will be key to your success.Career Level: This is an exciting Entry Level opportunity, perfect for individuals eager to launch or advance their careers in a supportive professional environment.Location: Must be able to work on-site in Giza, Egypt.Working hours: 4Pm to 9.30 PMWorking days: only 4 days from sun to Wednesday. 3 days off Overtime: be available if needed