Customer Service Specialist

Telecommunication · Cairo, Egypt · Posted 2026-05-03

Teleperformance EG is a multinational French company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007. Our projects serve different industries/Sectors like Travel & Tourism, Technology & Consumer Electronics and Telecommunications.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Teleperformance EG in Cairo, Egypt. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.QualificationsGrads & UGs are welcome to applyProficiency in German [B2/C1]Excellent command of English B1 level preferredCairo/Giza residents are preferableForeigners are welcome to applyExcellent communication and interpersonal skillsStrong problem-solving skillsCustomer-oriented mindset and a positive attitudePrevious experience in customer service is a plusMin Age: 18yoBenefits-Competitive package Up to 34K EGP NET-New launching accounts-Social & Medical insurance [400k/Year]-Career path and promotions [6Months]-Unlimited Bonuses based on performance-Flexibility for internal transfer-Transportation provided-Training is paid-2 days off-Gym access-Discounts in many storesLocation📍New Cairo / Mohndseen / KatamayaIndustryOutsourcing and Offshoring ConsultingEmployment TypeFull-timeIndustryOutsourcing and Offshoring Consulting

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