Customer Support Coordinator

Confidential · Cairo, Egypt · Posted 2026-04-28

The Customer Support Coordinator is responsible for delivering high-quality customer service by managing inquiries, resolving issues, and ensuring a seamless support experience across communication channels, including live chat. The role involves coordinating with internal teams, tracking customer requests, and maintaining accurate records to ensure timely and effective resolutions Proven experience in customer support, including live chat handlingExcellent written communication skillsStrong problem-solving and multitasking abilitiesProficiency in customer support tools and basic computer applications (e.g., MS Office)Strong organizational and coordination skillsAbility to work both independently and within a team

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