Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)Job description:Communicating with customers via Inbound Calls.Responding promptly to customer inquirieAcknowledging and resolving customer complaintsKnowing our products inside and out so that you can answer questionsProcessing orders, forms, applications, and requests.Ensure customer satisfaction and provide professional customer support. Work Location:Maadi (Transportation not provided)Qualifications:Bachelor's degree in a relevant field or equivalent work experiencExcellent communication skills in English (both verbal and writtenStrong problem-solving skills and attention to detaiAbility to multitask and work under pressurExperience with troubleshooting network, internet, and software issuesKnowledge of telecommunication products and services is preferreUnderstanding of customer service principles and practicesAbility to work independently or as a part of a team Job benefits:1)Net salary 9500EGP/Month + Commission Unlimited2)15% increase as cost of living allowance after 3 months of hiring3)up to 1000LE Bonus4)Social and Medical insurance provided5)Free VPN line (Business Plan worth 1000 EGP/Month)6)Fully paid training