About The RoleAumet is seeking a dedicated and customer-oriented Customer Support Officer to deliver exceptional support and ensure a high-quality customer experience.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, or chatResolve complaints and provide effective solutionsExplain products and services clearly to customersCollaborate with internal teams to resolve complex issuesAccurately document interactions in the CRM systemIdentify trends and suggest process improvementsRequirementsPrevious experience in customer support or a similar roleStrong verbal and written communication skillsExcellent problem-solving abilities and ability to work under pressureFamiliarity with ERP systems (Odoo preferred)Experience using CRM toolsDetail-oriented with a customer-first mindsetPreferredBackground in accounting or experience with accounting on Odoo
Aumet is dedicated to providing tailored solutions that enhances the performance of healthcare providers, operating in Saudi Arabia, Jordan, Egypt and Oman
It is a Saudi company that was Originally established in the United States, Aumet is now the largest B2B healthcare solution provider that supports companies with their business decisions and performance.
Aumet facilitates the exchange o… read more