Ecommerce Operations Specialist

DAXUEN · Posted 2026-05-14

We're looking for a driven, detail-oriented E-Commerce Operations Specialist with a genuine passion for fashion, especially streetwear. If you love staying ahead of trends and know how to turn operational excellence into real business results, we want to hear from you!Key ResponsibilitiesResearch trending fashion products that align with our brand and audience, and source them from reliable suppliers.Manage end-to-end order management, from placement to fulfillment, ensuring accuracy and a smooth customer experience.Oversee supply chain coordination with suppliers, tracking stock levels and flagging potential delays proactively.Manage and update product listings on Shopify, ensuring all content is accurate, visually compelling, and SEO-optimized.Handle website management tasks, including product uploads, page updates, and back-end Shopify maintenance.Write clear, engaging, and SEO-friendly product descriptions optimized for Shopify, Pinterest, and other sales channels.Edit product images and design eye-catching Pins on Pinterest to boost reach and engagement.Deliver excellent customer service by supporting order inquiries, resolving issues, and maintaining a high satisfaction standard.Collaborate with creative and marketing teams to ensure a consistent brand voice across all touchpoints.RequirementsHands-on experience with Shopify (product entry, listing optimization, back-end navigation).Demonstrated experience in order management and basic supply chain coordination.Strong understanding of fashion trends and e-commerce SEO best practices.Customer service experience, with clear and professional communication skills.Familiarity with Pinterest marketing, including creating and optimizing Pins.Basic skills in graphic design tools such as Canva, Adobe Suite, or similar.Bonus PointsExperience working with streetwear or fashion-focused brands.Comfortable using Shopify apps and third-party integrations.Active Pinterest account with fashion-related or original content.Why This Role? You won't just be entering data, you'll be owning the operational backbone of a growing fashion brand, with visibility across sales, supply, and customer experience.

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