We are hiring a Customer Service Agent to join our English Voice team for an international telecommunications account. In this role, you will handle calls from customers in the United States and help them with their account-related questions.The role mainly focuses on billing inquiries and general account support.It is a billing account and is not related to fintech or financial services. *Location: Cairo – 5th Settlement Plaza *Employment Type: Full-Time (On-site)Requirements:University graduates (Undergraduates are welcome to apply)Fluent English (B1+ or higher)Ability to work rotational and night shiftsWhat We Offer:-Competitive salary package.-KPIs paid in Euros.-Extra incentives paid in USD-24/7 transportation within Cairo & Giza.-Medical and social insurance.-Free gym membership.-Discounts on many brands and services.
Teleperformance is a worldwide leader in digitally integrated business services, operating in over 80 countries with more than 500,000 employees. At Teleperformance Egypt, we pride ourselves on creating meaningful interactions and empowering our teams to grow and succeed.