English Customer Service Representative

Block Gemini · Cairo, Egypt · Posted 2026-05-04

Job Title: English Customer Service Representative (Fresh Graduates)Location: Mohandseen, Giza, Cairo, Egypt Employment Type: Full-timeAbout the RoleWe are hiring fresh graduates who are passionate about communication and customer support. As an English Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries and ensuring a smooth, positive experience.Key ResponsibilitiesHandle customer inquiries via phone, email, or chatProvide clear and accurate information about servicesResolve customer issues in a professional and timely mannerEscalate complex cases when neededMaintain accurate records of customer interactionsEnsure high levels of customer satisfactionRequirementsFresh graduates are welcome to apply (no experience required)Good to very good English level (B1–B2 or higher)Strong communication and interpersonal skillsPositive attitude and willingness to learnBasic computer skillsWhat We OfferPaid trainingCompetitive salarySocial and medical insuranceCareer growth opportunitiesSupportive and friendly work environment

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