We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing an excellent customer experience in English.Key Responsibilities:Handle incoming calls, chats, or emails from customersRespond promptly to customer inquiries in a professional mannerResolve customer complaints efficiently and effectivelyProvide accurate information about products and servicesMaintain customer records and update information in the systemFollow company procedures and quality standardsBenefits:Competitive salaryTransportation providedMedical and social insuranceCareer growth opportunitiesPositive and supportive work environment GraduatedMinimum 6 months of CS or Sales experienceCan commit to Rotational shiftsRequirements:Fluency in English (B2 level or higher)Strong communication and problem-solving skillsAbility to work under pressure and handle multiple tasksBasic computer skillsPrevious customer service experience is a plus but not required