English Speakers (B1-B2)

Company Description Teleperformance Global Services is a worldwide leader in providing customer experience management and innovative business solutions. Headquartered in Kolkata, India, the company is dedicated to helping businesses deliver exceptional customer service through tailored support. With an emphasis on professional growth and empowerment, Teleperformance fosters a dynamic and inclusive work environment. Joining Teleperformance means being part of a global team committed to excellence and innovation. Role Description This is a full-time, on-site role for a Back-Office Agent at our Cairo, Egypt location. The Back-Office Agent will handle administrative and operational tasks, including processing and managing data, responding to inquiries, and ensuring compliance with company processes. After a probation period of three months, the position transitions to a work-from-home setup. The ideal candidate will demonstrate excellent communication, efficient time management, and a high level of accuracy in task execution. Qualifications Excellent command of English (B2 level) for effective written and verbal communicationStrong administrative skills, including organization, time management, and multitasking abilitiesAttention to detail and accuracy in preparing and processing informationAbility to work independently and adhere to deadlines while maintaining high-quality standardsProficiency in using basic computer applications, including spreadsheets, word processing, and other office softwareAbility to adapt to a fast-paced work environment and handle operational challenges effectivelyPrior experience in a back-office or administrative role is beneficialHigh school diploma or equivalent; additional certifications or training in office management is a plus