Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.■ What You'll Do:- Design, develop, and maintain automated test suites using Playwright, Cypress, or Selenium- Perform functional and regression testing on ServiceNow modules and workflows- Create and execute test plans, test cases, and scripts for ServiceNow implementations- Collaborate with ServiceNow developers and stakeholders to validate business requirements- Integrate automation scripts with CI/CD pipelines and ensure smooth test execution - Analyze test results and provide feedback for continuous improvement■ What We're Looking For: - 7–13 years of software testing experience with a focus on test automation- Hands-on experience testing ServiceNow applications (e.g., ITSM, HRSD, CSM)- Solid understanding of ServiceNow architecture, workflows, and configurations- Experience with REST API testing and data validation in ServiceNow- Familiarity with Agile methodologies and tools like Jira/TestRail■ Preferable to have:- ISTQB or other testing certifications- Knowledge of ATF (Automated Test Framework) in ServiceNow- Experience working in DevOps environments using Jenkins, GitHub Actions, etc. Required SkillsOptional SkillsAcceptance Testing, Acceptance Testing, Accepting Feedback, Active Listening, Agile Product Management, Agile Program Management, Agile SDLC, Analytical Thinking, Automation Testing, Coaching and Feedback, Communication, Creativity, Data Model Testing, Debugging, Defect Management, Documentation Testing, Embracing Change, Emotional Regulation, Empathy, Fault Analysis, Functional Testing, Inclusion, Intellectual Curiosity, Learning Agility, Optimism {+ 26 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date
One of the world's leading professional services networks, delivering audit, tax, and advisory solutions across 152 countries.
What you should know
788+ people in Egypt: PwC has over 788 people in Egypt, including 17 partners and 18 directors, working from offices in Cairo and Alexandria.
$10m innovation centre: PwC invested US$10 million to open its Egypt Technology and Innovation Centre (ETIC) in Cairo, inaugurated in 2023 by Egypt's Minister of Communications and Information Technology.
Regional delivery from Cairo: ETIC launched with around 400 technology experts and a target of creating 5,000 jobs, delivering solutions for PwC clients across the Middle East and Europe.
How they work
Act with integrity — Speak up for what is right, especially when it feels difficult; do business ethically and deliver on commitments.
Make a difference — Stay informed and ask questions about the future; respond with agility to changing needs and create positive impact.
Recent update
PwC's 29th Global CEO Survey: Middle East findings — Egypt among top investment destinations. Released on 20 January 2026 and based on responses from more than 300 regional CEOs, PwC's 29th Global CEO Survey for the Middle East found that 88% of Middle East CEOs expect economic growth to strengthen. Egypt was nam…