Preparing quotation & preform invoice according to customers’ orders.Responding customer samples request and arrange sending to customers.Updating customers with item list for ready goods and production plan items &Revise orders according to Finish Product ReportAsking logistic department to find freight rates which fit to the clients' requirements.Collect freight forwarder details for each shipment and update logistics team to arrange their contact and arrange loading.Preparing docs& deliver to Logistics to start our exporting process.Helping new customers to check details of our product.Starting handling customers (A: Z).Arrange customers meeting & coming to our factory.Working on arrange stable orders with customer.Correspond to customers' inquiries, requests and complains by phone, by E-mail. Strong managerial and problem-solving skills.Ability to work under pressure.Excellent organizational skills and attention to detail.Ability to diagnose problems and find solutions.Strong degree of diplomacy and the ability to work with a range of different people.excellent communication skills and writing ability to communicate with customers, vendors and sales staffTime management skills.Interested in working in sales teamsERP systems awareness.Ability to keep track of and report on activityIn-depth knowledge of glassware products name Strong networking abilities.Data Entry Skills with accuracy and agility.Proficient in Word, Excel, Outlook, and internet search engines.