Use various strategies and tools to provide effective solutions to customer concerns.Communicate effectively with clients, engineers, and technicians to ensure timely and efficient service delivery.Follow up promptly on service requests and provide clear customer feedback.Monitor equipment and machinery performance and implement preventive maintenance plans.Conduct quality assurance and safety checks on all equipment.Deliver on-site demonstrations to ensure safe and proper equipment usage.Recommend new features and product improvements based on field experience.Monitor inventory levels and reorder materials as needed.Stay up to date with industry trends through research and workshops.Prepare regular reports and present findings to managers and supervisors. Bachelor’s degree in Mechanical or Electrical Engineering.Valid driver’s license with willingness to travel.Own a mean of transportation available for work use.Excellent active listening and customer service skills.Ability to manage multiple tasks effectively.Ability to remain professional under pressure.Strong work ethic with a continuous growth mindset.